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FAQ

  • Q How to choose the right chiller model?

    A Choose according to the application scenario (such as industrial cooling, central air conditioning), temperature requirements (normal temperature to -120℃ ultra-low temperature), load size (cooling capacity calculation) and installation environment (water source/space restrictions). Huaxiang provides multiple series of models such as water-cooled, air-cooled, and screw-type, and supports non-standard customization. It is recommended to contact the technical team to obtain the selection plan.
  • Q How to ensure the energy saving of the chiller?

    A Huaxiang chillers use high-efficiency compressors, intelligent temperature control algorithms and frequency conversion technology, with a comprehensive energy saving of 20%-40%. Some models support heat recovery function, which can recover waste heat for hot water or process heating to further reduce energy consumption.
  • Q What is the service life and warranty policy of the equipment?

    A The design life of the core components (compressor, evaporator) exceeds 10 years, and the whole machine warranty is 1-3 years (according to the model). Regular maintenance (such as cleaning the condenser and replacing the filter) can significantly extend the lifespan. Huaxiang provides extended warranty services and old machine transformation solutions.
  • Q What is the after-sales response speed and service scope?

    A There are 28+ service outlets nationwide, promising a quick response within 4 hours and on-site service within 24 hours (except for remote areas). The service covers installation and commissioning, fault repair, system upgrades and operation training, supports remote monitoring and early warning, and reduces the risk of downtime.
  • Q Can refrigeration solutions for special working conditions be customized?

    A It supports customization for extreme environments such as explosion-proof, corrosion-resistant, high altitude, and strong vibration, and provides cascade deep cooling units, skid-mounted integrated systems, etc. Typical case: Customized -80℃ explosion-proof chillers for chemical plants, passed ATEX explosion-proof certification, and have been running stably for more than 5 years.
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Dongguan Huaxiang Refrigeration Equipment Co., Ltd.
Huaxiang is a professional manufacturer of industrial cooling and heating equipment. It is a technology-driven enterprise specializing in the research, development, manufacturing and sales of low-temperature equipment.

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 Tel: +86-183-2180-1138
 E-mail:  hxchiller@163.com
 Address: No. 2 Hengkengzi Road, Dalingshan Town, Dongguan City, Guangdong Province.
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